Through the pandemic, we provided healthcare workers with a means to keep their services going. Despite lockdown restrictions and ever-changing guidelines, Cinapsis helped frontline staff stay in touch with patients with confidence.
This enabled frontline workers to move quickly and confidently, and make use of tech they already had.
This resulted in a 70% reduction in face-to-face appointments in outpatient services.
Non-urgent ED attendances were dramatically reduced. Patient flow improved in areas that had limited or no specialist coverage.
Our network of specialists gave clinicians the reassurance they needed to refer patients to community services, keeping vulnerable people out of hospitals when infection rates were soaring.
Cinapsis was really handy during Covid when we didn't know much about this disease and we were bombarded with update after update after update... It was fantastic to have that direct contact with the hospital and get assurance that what we were doing was in keeping with best practice.
With Covid, we're trying to keep patients away from surgery. Cinapsis automatically generates the referral letter for the GP and hospital so the patient doesn't need to come in the surgery to collect it.